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General Policies

We normally SHIP all in stock items within 7 business days from the time your order is received. Orders are by usually shipped via UPS and actual delivery time will vary according to your UPS Zone. (in most cases it averages 2-3 business days; 5 business days to California) Any item that is "out of stock" will be backordered and will be shipped immediately upon it's arrival in our warehouse. Occasionally, circumstances beyond our control will require additional shipping time. No additional freight charges will be incurred on any items backordered. Please understand that these are our best estimates of actual delivery times...they are not guaranteed delivery times. Deliveries during the busy holiday season may take considerably longer.

 

CANADIAN CUSTOMERS PLEASE NOTE: Items shipped to Canada will be shipped via Priority Mail in order to reduce or eliminate brokerage fees.

 

Shipping Policies

To calculate Shipping Charges, add an item to your shopping cart and enter your shipping address zip code to see the available shipping methods and charges for your order.

 

Taxes

We collect state sales tax when the shipping address is in one of the following states:

State Rate
FL 7%
NJ 7%
NY 8%

SALES TAX COLLECTED FOR ALL SHIPMENTS TO NEW JERSEY, NEW YORK & FLORIDA.

 

Minimum Order Amount

Please note that we have a $10.00 minimum order requirement.

 

Credit Cards Accepted

Please note that we accept American Express, Discover, Mastercard, Visa.

 

Order Cancellation Policies

CANCELLATION OF AN ORDER MUST BE BY PHONE ONLY DURING NORMAL BUSINESS HOURS (9:00 AM--5:00 PM Mon-Fri) LISTED FREIGHT CHARGES WILL APPLY TO ALL ORDERS SHIPPED PRIOR TO OUR RECEIVING YOUR CANCELLATION NOTICE BY PHONE. E-MAIL CANCELLATIONS WILL NOT BE ACCEPTED. IF YOU REFUSE AN ORDER WHICH HAS BEEN SHIPPED TO YOU PRIOR TO OUR ACKNOWLEDGED RECEIPT OF YOUR CANCELLATION, YOU WILL BE RESPONSIBLE FOR BOTH THE FREIGHT CHARGES TO YOU AND THE RETURN FREIGHT CHARGES BACK TO US.

 

Warranties

Manufacturers warranty if any will apply. No other warranty either expressed or implied is offered by The Domestic Bin.

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